Terms & Conditions

Effective date: 3 August 2026  •  Last updated: 3 August 2026  •  Version: 1.0

These terms and conditions (the “Terms”) apply to everyone who uses the Wage Arrestment Expert website. By using the website, you agree to be bound by these Terms. If you do not accept them, please do not use the website.

1. Who we are

Wage Arrestment Expert is an online introducer service that helps people in Scotland who are facing a wage arrestment, council tax arrears and related debt matters to find a suitable third-party provider. The website and service involve two companies:

In these Terms, “Wage Arrestment Expert”, “we”, “us” and “our” refer to Simply Quote Comparison Ltd and, where relevant, Complete 2 Financial Solutions Ltd acting on its behalf. “You” refers to the user or viewer of our website.

Because our service relates to council tax and local authority debt rather than regulated consumer credit, it falls outside the scope of Financial Conduct Authority (FCA) regulation.

2. Using our website

• You must be 18 years of age or over to use the Wage Arrestment Expert website.
• The website is provided for your private, personal, non-commercial use only. You agree not to use it for any commercial or business purpose.
• You agree not to use any information gathered from the website to send unsolicited or bulk communications, and not to misuse the website in any way (including by introducing malicious code or attempting to gain unauthorised access).
• You are responsible for ensuring that you have the hardware, software and protections (such as firewall and anti-virus software) needed to use the website and to receive email and text communications safely.

3. Our service

• To help you find the right product and provider, we provide generic information as assistance only. This information is not advice directed at your specific needs or circumstances.
• Based on the details you provide, we aim to match your requirements to solutions offered by a third-party provider and to introduce you to a third party who we believe may be able to help. Any introduction is made in good faith.
• We will send you the details of the adviser or provider who will be contacting you by email, and by text message where you have provided a mobile number.
• We take reasonable steps to keep the information about providers on our website accurate and carry out regular checks, but we do not guarantee that it is complete, current or error-free.
• We do not act as your agent or as the agent of any third-party provider. Once we have matched your request to a provider for contact, we are under no further obligation to you.
• You agree that we may use another third party to transmit your details to a provider.

4. No advice and no guarantee

Nothing on the Wage Arrestment Expert website constitutes financial, legal or other professional advice, and it should not be relied upon as such. Any provider or product we introduce or refer you to must be used at your own discretion and judgement, and you are under no obligation to use any provider or product.

We give no warranty or guarantee that any third-party provider we introduce you to will be able to meet your requirements, and we accept no liability for the quality of any service provided by a third party. Any matter specific to your requirements must be taken up directly with the provider we introduce you to.

5. Contact and marketing

By submitting your details to us, you give Simply Quote Comparison Ltd (and companies acting on its behalf, including Complete 2 Financial Solutions Ltd, and selected third parties) permission to contact you using the details you provide, in relation to your enquiry and with marketing about products and services described in our Privacy Policy.

You can opt out or withdraw your consent at any time by using the unsubscribe link in any marketing email, replying “STOP” to a marketing text message, or contacting us via our Contact Us page. Full details of how we use and share your personal data are set out in our Privacy Policy.

6. Third-party providers and links

We accept no liability for the products, services or conduct of any third-party provider advertised on, or introduced through, the website. Your dealings with any third party are solely between you and that third party.

From time to time the website may include links to other websites. These links are provided for your convenience and further information only, and do not mean that we endorse those websites. We have no responsibility for the content of any linked website, and access to any third-party website is at your own risk.

7. Intellectual property

This website contains material that is owned by or licensed to us, including the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms. All trademarks reproduced on this website that are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

You may not create a link to this website from another website or document without the prior written consent of Simply Quote Comparison Ltd.

8. Disclaimer and liability

The content of the pages of this website is for your general information and use only and is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It is your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law. Nothing in these Terms affects your statutory rights as a consumer.

9. Suspension and termination

We may terminate this agreement and immediately remove, cancel or suspend your access to and use of the website if you breach any part of these Terms. Any termination is without prejudice to the accrued rights of either party.

10. Changes to these Terms

We may update these Terms from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “last updated” date above. Your continued use of the website after any change means you accept the updated Terms.

11. Governing law

These Terms, and any dispute arising out of or in connection with them or your use of the website, are governed by the law of England and Wales. If you are a consumer resident in Scotland, nothing in these Terms affects the mandatory consumer protections available to you under Scots law, and you may bring proceedings in the Scottish courts.

12. How to contact us

All questions, comments or enquiries about these Terms can be sent to us at: