Struggling With Fife Council Tax?
Fife Council collects council tax and business rates, and uses sheriff officers to recover arrears.
If you fall behind, the council can obtain a summary warrant and pass the debt to Stirling Park or Walker Love to enforce. There are clear, legal ways to deal with this, including stopping or avoiding a wage arrestment.
Fife is Scotland’s third largest council area, stretching from Dunfermline and the Forth villages in the south to Kirkcaldy, Glenrothes, Levenmouth, Cupar and St Andrews. Wherever you live in the Kingdom, the way council tax is billed and collected is the same, and so is the good news: if you are behind, you have more options than you might think. This page explains how Fife Council operates, who it uses to recover arrears, what happens at each stage, and how to get a Fife council tax debt back under control before it reaches a wage arrestment.
How we can help:
- We deal with the council and its sheriff officers for you
- We help you agree a realistic, affordable payment plan
- We set out every debt solution open to Fife residents
- We can help stop or avoid a wage arrestment
- Free, confidential help – with no obligation
Struggling with Fife Council tax? We can help you understand your options.
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Watch: how council tax recovery and sheriff action works in Scotland, and how to stop it.
Please note: The information on this page is general and is intended to help you understand your rights and options. It is not a substitute for regulated financial or legal advice about your specific circumstances. Our service is free to use and there is no obligation. We can talk you through the options and, where appropriate, contact Fife Council or its sheriff officers on your behalf, or introduce you to a suitable provider.
On this page
- About Fife Council
- Fife Council tax contact details
- Council tax in Fife
- Fife council tax bands and charges
- Reductions and discounts
- Business rates in Fife
- Which sheriff officers does Fife use?
- What happens if you fall behind
- What to do if the council contacts you
- Solutions if you are struggling
- Free debt advice in Fife
- Fife Council at a glance
- Frequently asked questions
- Free, impartial information
About Fife Council
Fife Council is the local authority for the Kingdom of Fife and is the third most populous council area in Scotland, after Glasgow and Edinburgh, serving around 375,000 people across roughly 184,000 homes. It is a unitary authority, responsible for the full range of local services, and unlike the big cities it covers a spread of distinct towns rather than a single urban centre.
That reach matters when it comes to council tax, because the same rules apply whether your home is in Dunfermline, Kirkcaldy, Glenrothes, Cupar, Leven or St Andrews. Council tax and business rates are billed and collected by the council’s Revenues service, which also deals with discounts, Council Tax Reduction and the recovery of arrears. The council’s headquarters is Fife House, North Street, Glenrothes, KY7 5LT.
Fife Council tax contact details
These are the council’s main contact points for council tax. Fife is clear that it would rather hear from you early than let an account slip into enforcement, so if you are worried about paying, get in touch before a reminder arrives.
| Council tax enquiries | 03451 55 11 55 (Monday to Friday 9am to 5pm) |
| Automated payment line | 03451 55 00 55 (card payments) |
| General enquiries | 03451 55 00 00 |
| Online account and payments | fife.gov.uk (via mygovscot myaccount) |
| Council Tax Reduction email | benctax@fife.gov.uk |
| Post | Revenues, Fife Council, Fife House, North Street, Glenrothes, KY7 5LT |
You can pay by Direct Debit, online through your council tax account, on the automated card line, by internet banking or at a PayPoint or Post Office. Direct Debit over monthly instalments is the simplest way to keep on track. If ringing the council yourself feels difficult, we can speak to the Revenues team for you and help set up an arrangement.
Council tax in Fife
Council tax is an annual charge on domestic property, set each year by Fife Council. What you pay depends on the valuation band of your home, which reflects its value on 1 April 1991 and is set by the Fife Assessor, not by the council. Your bill also includes separate water and wastewater charges, which the council collects on behalf of Scottish Water.
Bills are issued in spring for the year that begins on 1 April, and are usually spread across monthly instalments. If you want to understand the wider system, who is liable and how billing works, see our guides to council tax in Scotland, council tax liability and billing and collection.
Fife council tax bands and charges 2026-27
For 2026-27, Fife Council increased the council tax element by around 5%. The table below shows the charge for each band, with the water and wastewater charges collected for Scottish Water included in the total. Band D is the standard reference band.
| Band | 1991 value | Council tax | Total 2026-27 (incl. water) |
|---|---|---|---|
| A | Up to £27,000 | £1,049.13 | £1,484.01 |
| B | £27,001 to £35,000 | £1,223.98 | £1,731.34 |
| C | £35,001 to £45,000 | £1,398.84 | £1,978.68 |
| D | £45,001 to £58,000 | £1,573.69 | £2,226.01 |
| E | £58,001 to £80,000 | £2,067.65 | £2,864.93 |
| F | £80,001 to £106,000 | £2,557.25 | £3,499.49 |
| G | £106,001 to £212,000 | £3,081.81 | £4,169.01 |
| H | Over £212,000 | £3,855.54 | £5,160.18 |
The right-hand column is the full bill, being the council tax plus the water and wastewater charges. If you think your home is in the wrong band, you can check it on the Scottish Assessors website and, in limited circumstances, ask for a review, though a review can move a band up as well as down. Our council tax valuation guide explains how bands and challenges work.
Reductions and discounts in Fife
Before worrying about arrears, make sure your bill is as low as it should be. Fife Council offers a range of reductions, and claiming the right one can cut what you owe and make catching up far easier.
- Council Tax Reduction (CTR): a means-tested reduction of up to 100% for people on a low income, usually with savings under £16,000. You can apply through your mygovscot myaccount or by emailing benctax@fife.gov.uk. CTR reduces the council tax element only, not the water and wastewater charges, which have their own separate reduction.
- Single person discount (25%): if you are the only adult in the property, you can claim a 25% reduction.
- Disabled band reduction: if a resident needs an extra room, an additional bathroom or space to use a wheelchair indoors because of a disability, the bill can be charged one band lower. See our disabled band reduction guide.
- Other discounts and exemptions: students, apprentices, carers and people with a severe mental impairment can be disregarded, and some properties are exempt. Our council tax discounts guide explains who qualifies.
Note that Fife, like most Scottish councils, has used its new powers on second homes: since 1 April 2024 a second home in Fife is charged at 200% of the standard rate. Long-term empty homes can also carry a premium. If you are being charged a premium you do not think applies, or you have been paying full price when a discount was due, raise it with the council straight away.
Behind on your Fife council tax? The sooner you act, the more options you have.
Business rates in Fife
Business rates, or non-domestic rates, are the commercial equivalent of council tax and are billed by Fife Council through its Revenues service. The rate itself, the poundage, is set nationally by the Scottish Government and is the same across the country. Your bill is the rateable value of your premises, set by the Fife Assessor, multiplied by the poundage.
For 2026-27 the Scottish Government set three rates:
| Rate | Rateable value | Poundage 2026-27 |
|---|---|---|
| Basic Property Rate | Up to £51,000 | 48.1p |
| Intermediate Property Rate | £51,001 to £100,000 | 53.5p |
| Higher Property Rate | Over £100,000 | 54.8p |
Many smaller Fife businesses pay little or nothing through the Small Business Bonus Scheme, which can give 100% relief on a single property with a rateable value up to £12,000, with tapered relief up to £20,000. Other reliefs, including charity, empty property and Fresh Start relief, may also apply. Businesses in some town centres, such as St Andrews, also fall within a Business Improvement District and pay a separate BID levy, which is billed alongside rates but is not part of them.
For business rates enquiries the council can be reached on 03451 55 11 55 or rates.team@fife.gov.uk, and you can pay online at fife.gov.uk. Unpaid business rates are recovered the same way as council tax, through a summary warrant and the council’s sheriff officers, so if your business is behind, the same early action and the same support apply.
Which sheriff officers does Fife Council use?
When council tax or business rates go unpaid and a summary warrant has been granted, Fife Council passes the account to sheriff officers to collect. Sheriff officers are officers of the court, not private bailiffs, and their powers are set by Scottish law. This is one area where Fife differs from the big cities: rather than Scott & Co, Fife instructs two other firms.
Fife Council names both of the following on its own council tax arrears page:
- Stirling Park, a long-established Scottish sheriff officer firm, listed by the council on 01563 546 518.
- Walker Love, another established Scottish sheriff officer firm, listed by the council on 0330 123 0949.
If either firm has contacted you about a Fife debt, our dedicated guides set out exactly who they are, the enforcement they can use, the fees they can add and how to stop them. You can also see every firm that acts for Scottish councils on our sheriff officers and council tax hub.
What happens if you fall behind with Fife Council
Fife follows the standard Scottish recovery process. Knowing the stages helps you see where you are and how much room you still have to act. Notably, Fife leads with an offer of help, encouraging you to ask for a payment arrangement before the process escalates.
- Reminder notice. Miss an instalment and the council sends a reminder asking you to bring the account up to date.
- Loss of the right to pay by instalments. If it is not paid, you can lose the right to pay monthly and the whole year’s balance becomes due at once.
- Summary warrant. The council applies to the sheriff court for a summary warrant, which is granted without a hearing and adds a statutory 10% surcharge to what you owe.
- Sheriff officer enforcement. The account is passed to Stirling Park or Walker Love, who can serve a charge for payment giving you 14 days, and then carry out enforcement (diligence).
- Diligence. The most common action is a wage (earnings) arrestment, where money is taken directly from your pay. Other options include a bank arrestment and, for goods kept outside the home, an attachment. Deductions from certain benefits can also be requested.
Because the 10% surcharge and the sheriff officer fees are fixed by law, acting early is what keeps the cost down. You can offer payment at any stage, even after a summary warrant, and the council itself asks you to make contact on 03451 55 11 55 before things get worse. Our billing and collection guide covers the process in more depth.
Had a summary warrant, or a letter from Stirling Park or Walker Love? We can help you deal with it.
What to do if Fife Council contacts you about arrears
Whether the letter comes from the council or from one of its sheriff officers, the sensible steps are the same.
- Open it and act. Council tax arrears do not go away, and ignoring letters only moves the debt further along the recovery process.
- Check it is right. Make sure the debt is yours, for the correct property and year, and that any discount, exemption or Council Tax Reduction you are due has been applied.
- Ask for identification. A genuine sheriff officer carries a formal identity document, and you are entitled to see it before you deal with them.
- Do not overcommit. Only agree to what you can genuinely afford, because a broken arrangement usually leads straight to a wage arrestment.
- Get advice and set up a plan. A realistic arrangement, the Debt Arrangement Scheme or another solution is what actually stops enforcement.
If dealing with the council or its sheriff officers feels overwhelming, we can take it on for you with your permission and help you reach something affordable.
Solutions if you are struggling with Fife council tax debt
The most effective way to deal with sheriff officers is to resolve the arrears behind the enforcement. Depending on your circumstances, the main routes for Fife residents are:
Free help to understand where you stand and the options open to you.
An affordable instalment plan agreed with the council to prevent enforcement.
A statutory scheme that can stop an existing wage arrestment and freeze interest.
A formal insolvency solution for larger debts that can remove an arrestment.
Not sure which fits your situation? See our wage arrestment solutions overview, or get in touch and we will talk it through, free and with no obligation.
Free debt advice in Fife
Alongside our service, Fife has a strong network of free advice organisations that the council works with and signposts. You never need to pay for good council tax debt advice.
- Citizens Advice and Rights Fife (CARF): Fife’s main free money and debt advice charity, with a dedicated debt line on 0345 140 0094 (Monday to Friday 10am to 3pm). CARF can help with income maximisation, negotiating with creditors and the Debt Arrangement Scheme.
- Frontline Fife: housing, rent arrears and welfare advice across Fife, on 01592 800430.
- Cosy Kingdom: Fife’s free home energy advice service, useful if fuel costs are adding to money worries.
- Fife Council Welfare Support Team: the council’s own service for the Scottish Welfare Fund, crisis grants and cost-of-living support.
These services are independent and free. We work alongside this kind of support and can help you take the practical steps that stop enforcement.
Fife Council at a glance
| Authority | Fife Council, unitary authority for the Kingdom of Fife (Scotland’s third largest council area) |
| Headquarters | Fife House, North Street, Glenrothes, KY7 5LT |
| Council tax enquiries | 03451 55 11 55 (Mon to Fri 9am to 5pm) |
| Main towns | Dunfermline, Kirkcaldy, Glenrothes, Cupar, Leven, St Andrews |
| Band D charge 2026-27 | £2,226.01 including water and wastewater (£1,573.69 council tax) |
| Council tax increase 2026-27 | Around 5% on the council tax element |
| Business rates | Poundage set nationally: 48.1p, 53.5p or 54.8p by rateable value |
| Sheriff officers used | Stirling Park and Walker Love |
| For arrears, the council uses | A summary warrant, adding a statutory 10% surcharge |
| Most common enforcement | A wage (earnings) arrestment or bank arrestment |
| Can it be stopped? | Yes. A payment arrangement, Debt Arrangement Scheme or trust deed can stop or avoid enforcement. |
Frequently asked questions
What is the phone number for Fife Council tax?
Council tax enquiries are on 03451 55 11 55, open Monday to Friday 9am to 5pm. There is a separate automated card payment line on 03451 55 00 55. If your query is about arrears, we can contact the council on your behalf.
Which sheriff officers does Fife Council use?
Fife Council uses Stirling Park and Walker Love to recover council tax and business rates arrears. This is different from Glasgow and Edinburgh, which use Scott & Co. Both firms are established Scottish sheriff officers, and Fife lists their numbers as Stirling Park on 01563 546 518 and Walker Love on 0330 123 0949.
Can Fife Council take money from my wages?
Yes. Once the council has a summary warrant, its sheriff officers can set up an earnings (wage) arrestment, where your employer takes a fixed amount from your pay. The amount is set by law, and a wage arrestment can be stopped or avoided with the right arrangement or debt solution.
I cannot pay my Fife council tax. What should I do?
Act early. Fife Council specifically asks you to call 03451 55 11 55 before things get worse so it can set up a payment arrangement. Check whether you qualify for Council Tax Reduction or a discount, and get advice from CARF or from us. The sooner you act, the more options you keep.
What is a summary warrant and the 10% charge?
A summary warrant is a court authority the council obtains to recover unpaid council tax or business rates. It is granted without a hearing and automatically adds a statutory surcharge of 10% of the outstanding amount. Sheriff officer fees, also set by law, can be added on top.
Does this apply to business rates too?
Yes. Business rates in Fife follow the same summary warrant route, with the 10% surcharge and enforcement by the same sheriff officers. If your business is behind, the same early action and support apply.
Where to find free, impartial information
As well as speaking to us, you can check your rights with these independent, official sources:
- Fife Council – Council Tax
- mygov.scot – Council Tax (Scottish Government)
- mygov.scot – Sheriff officer powers and your rights
- Citizens Advice Scotland – Debt and money
- mygov.scot – Non-domestic rates guidance
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Struggling with Fife Council tax?
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